Privacy Policy

Indigo Espresso Cafe is committed to protecting the privacy of visitors to our website and customers who contact us. This Privacy Policy explains what personal information we may collect, how we use it, and the steps we take to protect it.

This is a voluntary transparency policy. It operates alongside any legal privacy obligations that may apply under Australian law. We have not stated that we are legally bound by the Privacy Act 1988 (Cth); where any such obligations apply, this policy is provided as a transparent statement of our practices.

Through our contact form and catering enquiry form, we may collect personal information that you voluntarily provide, including:

• Your name
• Your phone number
• Your email address
• Your enquiry details
• Any other information you choose to include when contacting us

We do not seek to collect sensitive information unless you choose to include it in your enquiry.

We collect personal information to:

• Respond to your enquiries and catering requests
• Manage catering bookings and communications
• Operate and maintain our website
• Analyse website traffic and usage patterns
• Improve our services and customer experience

Our website uses the following external services, which may process technical information such as your IP address, browser type, device information, page activity and cookies:

• Google Analytics — website traffic analysis
• Google Search Console — website performance monitoring
• Google Reviews / Google Places — customer review display
• Base44 — website hosting and related technical services

These providers operate under their own privacy policies. We encourage you to review their policies for details on how they handle data.

We take reasonable steps to protect personal information from unauthorised access, misuse or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Some of the external services we use, including Google and Base44, may process or store data outside Australia. By using our website, you acknowledge that your information may be transferred to and processed in countries outside Australia.

You may request access to or correction of your personal information at any time. To do so, please contact us using the details below.

If you have a privacy complaint, please contact us using the details below. We will investigate and respond to your complaint in a reasonable timeframe.

For privacy enquiries or complaints, please contact:

Indigo Espresso Cafe
Legal entity name: SAFIRAN PTY LTD
ABN: 16 163 791 142
Shop 17/18 Athelstone Shopping Centre, 320 Gorge Road, Athelstone SA 5076
Phone: 0468 875 245
Email: hello@indigoespressocafe.com